Privacy Policy
This Privacy Policy explains how 2 Bears Software Limited (“we”, “us”, or “our”) handles information when you use the Pill Monitor mobile application (the “App”).
We are committed to protecting your privacy and complying with applicable data protection laws worldwide, including (where applicable) the UK GDPR, EU GDPR, Data Protection Act 2018, CCPA/CPRA, PIPEDA, Australia’s Privacy Act, Brazil’s LGPD, and other equivalent privacy standards.
The App provides medication reminder functionality. It is designed so that all medication and profile data stays on your device and is never transmitted to us.
1. Who We Are (Data Controller)
Registered in England and Wales
Company No: 17043222
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: 2bearssoftware@gmail.com
For the purposes of applicable data protection laws, we act as the data controller for any personal data we process in connection with the App.
2. Scope of This Privacy Policy
This Privacy Policy applies to users of the App worldwide.
Where local laws require additional protections, those protections apply in addition to this Privacy Policy.
3. Information We Do Not Collect
We do not require you to provide, and we do not collect or store on our servers:
- your real name
- your email address (unless you contact us directly)
- your phone number
- precise or approximate location
- payment or billing information
- government‑issued identifiers
- your contacts, photos, or media
- IP addresses or device identifiers used to track you
- any medication or profile data you enter into the App
We do not sell, rent, or monetise personal data.
We do not use tracking technologies for behavioural profiling.
4. Profiles and Data Stored on Your Device
The App allows you to create one or more profiles for your own organisational use.
Data you enter into the App may include:
- profile names
- medication names
- reminder schedules, times, and frequencies
- optional notes
All such data is stored locally on your device only.
We do not access, collect, transmit, store, or back up this data on our servers.
Uninstalling the App deletes all locally stored data.
5. Health‑Related Information
Medication‑related information may be considered health data under certain privacy laws.
- This information is processed solely on your device
- We do not access, collect, analyse, or share it
- You remain in full control of this data
The App does not provide medical advice, diagnosis, or treatment.
6. Advertising and Third‑Party SDKs (Google AdMob)
The App displays advertisements using Google AdMob and related Google advertising services.
Google may collect information such as:
- device identifiers (e.g., Android Advertising ID)
- coarse location (e.g., region or country)
- ad performance and engagement data
- app usage data
- device type, OS version, and network information
This data is collected directly by Google, not by us.
How Google Determines Personalised or Non‑Personalised Ads
We do not decide whether ads are personalised.
This is determined by Google, based on:
- your region and applicable law
- your Google account settings
- your device‑level ad preferences
- Google’s own policies and consent requirements
Consent Requirements
- In the UK, EU, and EEA, Google may require users to provide consent before showing personalised ads.
- In other regions, Google may show personalised ads without asking for consent, depending on local law.
- Users may adjust ad personalisation settings through their Google account or device settings.
Google’s Privacy Policy
Google’s data practices are governed by their own Privacy Policy:
https://policies.google.com/privacy
We do not control or access the data Google collects for advertising.
7. Limited Technical and Diagnostic Data
The App may collect anonymised technical data, such as:
- crash reports
- error logs
- performance metrics
This data:
- does not identify you
- does not include medication or profile information
- is used solely to maintain and improve the App
Such data may be processed by trusted third‑party service providers under appropriate safeguards.
8. Legal Basis for Processing
Depending on your location:
- Medication and profile data is processed on your device under your control and with your consent
- Advertising data is processed by Google under their own legal bases
- Anonymised technical data is processed under our legitimate interests
- Contact information is processed when you email us
9. Data Storage, Security, and Limitations
- Medication and profile data is stored only on your device
- We do not operate servers that store your medication or profile data
You are responsible for securing your device (passcode, biometrics, encryption).
The App does not request access to contacts, photos, camera, microphone, or location.
10. Data Sharing and International Transfers
- We do not sell, rent, or share your medication or profile data
- No personal medication data leaves your device
Google and other third‑party providers may process anonymised or advertising‑related data internationally under their own compliance frameworks.
11. Data Retention
- Medication and profile data remains on your device until deleted
- Uninstalling the App removes all locally stored data
- Technical logs are retained only as long as necessary
- Emails you send us may be retained for support and record‑keeping
12. Your Rights
Depending on your location, you may have rights to:
- access information about how your data is processed
- request deletion of certain data
- object to certain processing activities
- lodge a complaint with a data protection authority
Medication and profile data can be deleted directly within the App or by uninstalling it.
Contact us at 2bearssoftware@gmail.com for privacy‑related enquiries.
13. Children’s Privacy
The App is not intended for children under 16 without parental involvement.
We do not knowingly collect personal data from children.
14. Additional Rights for US Residents (CCPA / CPRA)
If you are a resident of the United States, including California, you may have additional rights.
We do not sell or share personal information.
Medication data remains on your device and is not collected by us.
You may contact us at 2bearssoftware@gmail.com with privacy‑related requests.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be made available within the App or on our website.
16. Governing Law and Jurisdiction
This Privacy Policy, and any dispute or claim arising out of or in connection with it or your use of the App, shall be governed by and construed in accordance with the laws of England and Wales.
Where legally permitted, any legal proceedings relating to this Privacy Policy or your use of the App must be brought exclusively in the courts of England and Wales.
Nothing in this section affects any mandatory rights you may have under the laws of your country of residence.
17. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Email: 2bearssoftware@gmail.com