SoulBalm

Terms & Conditions

Developer: 2 Bears Software Limited

Company No: 17043222

Registered Office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ

Contact Email: 2BearsSoftware@gmail.com

Effective Date: 5th March 2026

Apps Covered: SoulBalm · SleepMore · AffirmMind (each available in Free, Subscription, and Full Purchase versions)

1. Acceptance of Terms

By downloading, installing, or using SoulBalm, SleepMore, or AffirmMind (“the Apps”), you agree to these Terms & Conditions. If you do not agree, you must not use the Apps.

2. Definitions

  • Free Version — includes core features and displays advertising via Google AdMob.
  • Subscription Version — full features, no ads, renewed annually unless cancelled.
  • Full Purchase Version — one‑time purchase, full features, no ads.
  • The Apps — all versions of SoulBalm, SleepMore, and AffirmMind collectively.

3. Description of the Apps

The Apps provide wellbeing‑focused audio and visual experiences, including:

  • Relaxing soundscapes
  • Sleep‑support audio
  • Mood‑light visual displays
  • Positive affirmation playback
  • Preset mood, sleep, or affirmation options
  • Ability to create custom experiences by recording your own audio within the App or importing audio files from your device

Custom audio files remain entirely on your device and are never uploaded, transmitted, or accessible to us.

The Apps are designed for relaxation, sleep support, and wellbeing. They must not be relied upon for medical, therapeutic, safety‑critical, or professional purposes.

4. User Responsibilities

You agree to:

  • Use the Apps only for lawful purposes
  • Ensure you have the right to use any audio files added to custom experiences
  • Not rely on the Apps for medical, legal, or safety‑critical decisions
  • Comply with copyright and intellectual property laws
  • Ensure your device is functioning correctly and compatible with the Apps

5. Purchases, Subscriptions & Pricing

Free Version

  • Displays advertising
  • Includes core features

Subscription Version

  • Full features
  • No ads
  • Renews annually unless cancelled through your app store account
  • Prices may change and will apply at the next renewal period

Full Purchase Version

  • One‑time purchase
  • Full features
  • No ads
  • Pricing may change at any time

All payments, renewals, cancellations, and refunds are handled by the App Store or Google Play under their respective terms.

6. Accuracy and Reliability

The Apps provide audio and visual experiences for relaxation and wellbeing. We do not guarantee:

  • uninterrupted audio playback
  • perfect synchronisation of visual effects
  • error‑free operation

You must not rely on the Apps where accuracy or reliability is essential.

7. Device Compatibility

We do not guarantee that the Apps will function on all devices, operating systems, or hardware configurations. Performance may vary depending on device capabilities.

8. Third‑Party Services

The Apps rely on third‑party services including:

  • Firebase Analytics — anonymous usage analytics
  • Firebase Crashlytics — crash reporting
  • Google AdMob — advertising in Free Versions
  • App Store / Google Play — payments and licensing
  • Device‑level audio playback and visual rendering services

These services operate independently of us. We are not responsible for:

  • Their data collection practices
  • Their outages or errors
  • Their privacy policies
  • Their continued availability or accuracy

9. Data Storage & Loss

  • User preferences and custom audio selections are stored locally on your device.
  • Custom audio files remain entirely on your device and are never transmitted to us.
  • We do not store personal data on external servers.
  • We are not responsible for any loss, corruption, or deletion of data caused by device failure, user action, or third‑party services.

10. Prohibited Use

You must not use the Apps for:

  • Illegal activities
  • Harassment, stalking, or surveillance
  • Fraudulent or deceptive activities
  • Using copyrighted audio files without permission
  • Any activity that violates the rights of others

11. Modifications, Withdrawal & Support

We may modify, suspend, or discontinue any part of the Apps at any time. We are not obligated to provide updates, maintenance, or ongoing support.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages.
  • We are not responsible for errors in audio playback, visual effects, or App performance.
  • Your sole remedy for dissatisfaction with the Apps is to stop using them.

Nothing in these Terms limits liability where it cannot be excluded under UK law.

13. Indemnity

You agree to indemnify and hold harmless 2 Bears Software Limited from any claims, damages, or losses arising from your misuse of the Apps or violation of these Terms.

14. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and 2 Bears Software Limited regarding your use of the Apps.

16. Force Majeure

We are not liable for failures or delays caused by events outside our reasonable control, including natural disasters, war, internet outages, or third‑party service failures.

17. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes must be resolved in the courts of England and Wales.

18. Contact

2 Bears Software Limited
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
Company No. 17043222
Email: 2BearsSoftware@gmail.com
SoulBalm app screenshot SoulBalm app