Terms & Conditions

1. Acceptance of Terms

By downloading, installing, or using SoulBalm, SleepMore, or AffirmMind (“the Apps”), you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, you must not use the Apps.

2. Definitions

• Free Version — includes core features and displays advertising via Google AdMob.
• Subscription Version — full features, no ads, renewed annually unless cancelled.
• Full Purchase Version — one‑time purchase, full features, no ads.
• The Apps — all versions of SoulBalm, SleepMore, and AffirmMind collectively.

3. Description of the Apps

The Apps provide wellbeing‑focused audio and visual experiences, including:

• Relaxing soundscapes
• Sleep‑support audio
• Mood‑light visual displays
• Positive affirmation playback
• Preset mood, sleep, or affirmation options
• Ability to create custom experiences by recording audio within the App or importing audio files from your device

Custom audio files remain entirely on your device and are never uploaded, transmitted, or accessible to us.

The Apps are designed for relaxation, sleep support, and general wellbeing. They must not be relied upon for medical, therapeutic, clinical, safety‑critical, or professional purposes. Nothing in the Apps or these Terms constitutes medical, therapeutic, or legal advice.

4. User Responsibilities

You agree to:

• Use the Apps only for lawful purposes
• Ensure you have the right to use any audio files added to custom experiences
• Not rely on the Apps for medical, legal, or safety‑critical decisions
• Comply with copyright and intellectual property laws
• Ensure your device is functioning correctly and compatible with the Apps

5. Purchases, Subscriptions & Pricing

Free Version

• Displays advertising
• Includes core features

Subscription Version

• Full features, no ads
• Renews annually unless cancelled through your app store account
• Prices may change and will apply at the next renewal period

Full Purchase Version

• One‑time purchase, full features, no ads
• Pricing may change at any time for new purchases

All payments, renewals, cancellations, and refunds are handled by the App Store or Google Play under their respective terms.

6. Accuracy and Reliability

The Apps provide audio and visual experiences for relaxation and wellbeing. We do not guarantee uninterrupted audio playback, perfect synchronisation of visual effects, or error‑free operation. You must not rely on the Apps where accuracy or reliability is essential.

7. Device Compatibility

We do not guarantee that the Apps will function on all devices, operating systems, or hardware configurations. Performance may vary depending on device capabilities, battery management, operating system restrictions, or manufacturer‑specific modifications.

8. No Warranties

8.1 The Apps are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory.

8.2 To the maximum extent permitted by applicable law, we disclaim all warranties, including (without limitation) implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, availability, and non‑infringement.

8.3 We do not warrant that the Apps will be uninterrupted, error‑free, secure, or compatible with all devices or operating systems.

8.4 We do not guarantee the continued availability of the Apps or any feature of the Apps.

9. Third‑Party Services

The Apps rely on third‑party services including:

• Firebase Analytics — pseudonymous usage analytics
• Firebase Crashlytics — crash and performance reporting
• Google AdMob — advertising in Free Versions
• App Store / Google Play — payments and licensing
• Device‑level audio playback and visual rendering services

These services operate independently of us. We are not responsible for their data collection practices, outages or errors, privacy policies, or continued availability or accuracy.

10. Data Storage & Loss

• User preferences and custom audio selections are stored locally on your device.
• Custom audio files remain entirely on your device and are never transmitted to us.
• We do not store personal data on external servers.
• We do not guarantee the retention, recovery, or restoration of any locally stored data. Loss of access to your device, device failure, uninstalling the Apps, or app data being cleared may result in permanent loss of your data.
• We are not responsible for any loss, corruption, or deletion of data caused by device failure, user action, or third‑party services.

11. Prohibited Use

You must not use the Apps for:

• Illegal activities
• Harassment, stalking, or surveillance
• Fraudulent or deceptive activities
• Using copyrighted audio files without permission
• Any activity that violates the rights of others

12. Modifications, Withdrawal & Support

We may modify, suspend, or discontinue any part of the Apps at any time. We are not obligated to provide updates, maintenance, or ongoing support.

13. Limitation of Liability

To the fullest extent permitted by applicable law:

• We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Apps.
• We are not responsible for errors in audio playback, visual effects, or App performance.
• We are not liable for loss of data caused by device failure, user action, or uninstalling the Apps.
• We are not responsible for third‑party services, device manufacturer restrictions, operating system changes, Google Play, Firebase, AdMob, or App Store behaviour.
• Your sole remedy for dissatisfaction with the Apps is to stop using them.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.

Where any jurisdiction does not permit the exclusion or limitation of certain warranties or liabilities, such exclusions and limitations shall apply only to the maximum extent permitted by the laws of that jurisdiction.

14. Indemnity

To the fullest extent permitted by law, you are responsible for losses, claims, damages, liabilities, costs, or expenses that arise from your misuse of the Apps, your unlawful conduct, or your breach of these Terms.

This clause is not intended to make you responsible for losses caused by our own negligence, breach of contract, fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded or restricted under UK law.

15. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and 2 Bears Software Limited regarding your use of the Apps.

17. Force Majeure

We are not liable for failures or delays caused by events outside our reasonable control, including natural disasters, war, civil unrest, internet outages, device manufacturer changes, operating system changes, Google Play, Firebase, or App Store outages, or third‑party service failures.

18. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, the Apps, or their use, shall be governed by and construed in accordance with the laws of England and Wales.

Subject to any mandatory consumer protection laws applicable in your country of residence that cannot be lawfully excluded or restricted, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or the Apps.

Nothing in these Terms limits or restricts your right to bring proceedings in your local courts where such rights cannot be waived or limited under applicable law.

19. Contact